Our Services

Match the work to the affected materials

A water event can affect several layers of a room. Carpet may hold water in its padding, hardwood can retain moisture beneath its finish, and walls can show only part of the affected area. Tell the provider which surfaces appear wet or changed. Their assessment should explain the findings and distinguish materials that may be dried from those that may need repair or replacement.

Source correction is another important boundary. A plumbing repair, appliance repair, or roof repair is not automatically included in water cleanup. Ask who is responsible for stopping the source and whether that work is part of the proposed agreement. A dry looking surface does not confirm that a leak has been resolved or that all building materials are dry.

Ask for a written scope before work begins

A useful written scope describes the affected areas, proposed work, material decisions, and what is excluded. Ask how the provider records moisture findings and handles changes that arise during assessment. Clarify whether rebuilding and finish work are priced separately. Comparing the actual scope gives you a more useful basis for choosing a provider than comparing a broad cleanup description alone.

The referral service is free for homeowners. Independent providers inspect the property and set the actual price for their work. You are responsible for verifying the necessary license and insurance and agreeing on the services directly with your chosen provider. Read our cost page for a published cost range and the factors that can change an estimate.